Privacy Policy

How we collect, use, store, and disclose your personal information

Effective Date: 1 July 2025 | Company: RAD Global Freight Pty Ltd ABN 39 688 613 390

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At RAD Global Freight Pty Ltd, we are committed to protecting your privacy and handling your personal information in a responsible and transparent manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988.

1. What Information We Collect

We may collect the following types of personal information:

• Full name, business name, job title

• Contact details (email, phone number, address)

• Business information and shipment details

• Customs, regulatory, and identification data (as required for international freight)

• IP address and website usage data via cookies and analytics tools

• Any other information you provide voluntarily via forms, email, or phone

2. How We Collect Information

We collect personal information through:

• Website forms and inquiries

• Email or phone communication

• Client onboarding and service agreements

• Use of cookies and third-party analytics services (e.g. Google Analytics)

3. Why We Collect Your Information

We collect your personal information to:

• Provide and manage freight forwarding, customs clearance, and logistics services

• Respond to inquiries and provide customer support

• Comply with legal obligations (e.g. customs and shipping regulations)

• Improve our website and service offerings

• Send updates, service notices, or marketing (if consented)

4. Disclosure of Personal Information

We may disclose your information to:

• Customs authorities and government agencies

• Shipping lines, carriers, and logistics partners

• Professional advisers and subcontractors engaged in service delivery

• IT and data storage providers (some of which may be overseas)

We will not sell, rent, or trade your personal information to third parties.

5. Data Security and Storage

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information may be stored in secure physical and electronic systems, both in Australia and in overseas jurisdictions where our service providers operate.

6. Access and Correction

You have the right to access and request correction of your personal information held by us. To do so, please contact us using the details below. We will respond within a reasonable timeframe and may require verification of your identity.

7. Website and Cookies

Our website may use cookies and tracking technologies to enhance user experience and collect data for analytics purposes. You can modify your browser settings to disable cookies, though this may impact functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website with the effective date stated above.

9. Contact Us

If you have any questions about this Privacy Policy, or wish to access or correct your personal information, please contact:

Postal Address:

RAD Global Freight Pty Ltd
PO Box 524
KWINANA WA 6966
AUSTRALIA

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not accept these terms, you should refrain from using this site.

© 2025 RAD Global Freight Pty Ltd. All rights reserved.
Privacy Policy effective from 1 July 2025.

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Mining & Processing Equipment

Agricultural Machinery & Tractors

Construction & Road Equipment

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